Business
UD Departmental Store
Industry
Retail · Departmental Store
Location
Jakar, Bumthang
Go-Live
May 2026
Key Highlights
A four-day rollout, all real data
4 days
From setup to go-live, on-site in Bumthang.
100%
Actual store product data imported — no placeholders.
Day 1
Live sales, stock movement, and reporting from go-live day.
On-site
Dedicated aBit consultant deployed to Bumthang.
About the Client
A community store in one of Bhutan's most iconic districts
UD Departmental Store is a well-known retail establishment located in Jakar, Bumthang — one of Bhutan's most culturally significant districts. Serving the daily needs of the local community, the store carries a wide range of products from snacks and beverages to household essentials.
Like many growing retail businesses in Bhutan, UD had reached a point where manual record-keeping and informal stock management were no longer sufficient to keep pace with daily operations. The owner needed a reliable, easy-to-use system — one built for Bhutan, not adapted from elsewhere.
The Challenge
Manual records couldn't keep pace with daily operations
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No system to track inventory levels or stock movement — stock-outs and overstocking were both common.
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Sales recorded manually — prone to errors, missing entries, and slow end-of-day reconciliation.
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No visibility into daily, weekly, or monthly performance — decisions were based on guesswork instead of data.
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Purchase records and accounts managed informally, making supplier tracking and tax filing harder than they needed to be.
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Located in Bumthang — limited access to on-site tech support meant most POS providers weren't a practical option.
The Solution
A retail management platform built for Bhutan
UD chose aBitPOS — a cloud-based retail and business management system built specifically for the Bhutanese market. With a system that understands Nu. currency, Bhutan GST, and local business workflows, the team was up and running in less than a week.
Full product catalogue & opening balances
aBitPOS was deployed with 100% real store data — every product, every opening stock count, every supplier balance. No placeholders, no clean-up after go-live.
Barcode-based fast checkout
Every sale is scanned and processed in seconds. No manual entry, no billing errors — just clean transactions and happier customers at the counter.
Real-time inventory & purchase recording
Live stock counts on every sale and every supplier purchase. Reordering becomes proactive, not reactive.
Live reporting for sales, stock & accounts
Daily, weekly, and monthly reports give the owner a clear picture of what's selling and what's not — turning gut feel into actionable data.
Dedicated on-site consultant in Bumthang
aBit consultant Novin Biswa travelled to Bumthang and worked alongside the team for the full four-day implementation — no remote-only handoffs, no learning curve left behind.
Implementation
From setup to go-live in four days
aBit consultant Novin Biswa worked on-site with the UD Departmental Store team across four structured implementation days.
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Day 1
Hardware setup & software installation
POS terminal, receipt printer, and barcode scanner installed and configured. aBitPOS software deployed and initial system settings established for the store's operational requirements.
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Day 2
Product data import & staff training
Full product catalogue imported with actual store data. Staff trained on the POS interface — processing sales, handling returns, and navigating daily workflows with confidence.
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Day 3
System configuration & account setup
Opening balances configured for accounts. Purchase module set up for supplier management. QR code payment display integrated at the counter for mBoB and mobile banking transactions.
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Day 4 · Go-Live
Live transactions & handover
Live transactions initiated and monitored for sales accuracy, purchase recording, stock movement, and reporting integrity. System stability confirmed. Formal handover completed with daily operations guidance for the team.
In Their Words
From the UD team in Bumthang
aBit consultant Mr. Novin is very cooperative and shown his 100% to us. He has even helped us beyond his primarily assigned duty. We thank him for his effort to let us know well about aBitPOS.
Client Coordinator
UD Departmental Store · Jakar, Bumthang
The Results
A modern store, from day one
Since going live with aBitPOS, UD Departmental Store has replaced paper records and informal stock checks with a single connected system — freeing the team to focus on customers rather than reconciliation.
Real-time inventory visibility
Every item tracked from Day 1, with live updates on every sale and purchase.
Accurate daily sales & purchases
Every transaction captured at source — no rekeying, no missing entries.
Fast checkout with barcode scanning
Customers spend less time at the counter and more time discovering the store.
mBoB QR payments at counter
Mobile banking accepted directly — no third-party workarounds.
Business reports anytime
Daily, weekly, and monthly insights — available the moment they're needed.
Confident, trained staff
Hands-on training meant the team was ready from go-live day, not weeks later.
aBitPOS Features Used
Everything UD's team uses daily
- Barcode Scanning
- Inventory Management
- Purchase Management
- Sales Reports
- mBoB QR Payments
- Receipt Printing
- Nu. Currency & GST Ready
- Fast Checkout POS
Welcome to the aBitPOS Family, UD Departmental Store
We're proud to support the UD team as they bring modern retail tooling to Jakar — proof that great POS doesn't have to stop at Thimphu. To everyone at UD Departmental Store: thank you for trusting a homegrown solution to power your daily operations.
